This policy describes the ways we collect, store, use and protect your personal information. You accept this policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on our website or through any other means (collectively the “Services"). We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.
How we collect information about you
When you visit our website or use our Services, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
If you open an account or use our Services, we may collect the following types of information:
- Contact information – your name, address, phone, email, and other similar information.
- Computer information – type of your system, browser capabilities, screen resolution.
After you start using our services, as a routine anti-fraud check, we may require you to provide additional information we can use to verify your identity, such as your date of birth or landline telephone number.
When you are using our Services, we collect information about your transactions and your other activities on our website, placed orders and other activities and we may collect information about your computer or other access device for fraud prevention purposes.
Finally, we may collect additional information from or about you in other ways, such as information received from contacts with our customer support team, to better understand your preferences and make work-related decision based on this knowledge.
We send a "session cookie" to your computer when you log in to your account or otherwise use our services. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in the US and elsewhere in the world, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
- provide our Services and customer support you request;
- process transactions and send notices about your transactions
- troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our User Agreement;
- customize, measure, and improve our Services and the content and layout of our website and applications;
- deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.
We do not sell or rent your personal information to third parties for their marketing purposes. We may combine your information with information we collect from other companies and use it to improve and personalize our Services, content and advertising.
How we share personal information with other users
To process your payments, we send your personal and financial information to the payment processing company. This is a necessary step to process your payment. In such case the following information may be collected: your contact information, date of sign-up, the number of orders you have placed along with your billing address, for verification purposes.
We work with third parties, including merchants, to enable them to accept or facilitate payments from you. In doing so, a third party may share information about you with us, such as your email address or mobile phone number to inform you that a payment has been received from you. Also, if you request that we validate your status with our Company, we will do so.
Regardless, we do not have access to your credit card number, bank account number, paypal password and any other sensitive financial information that may impose you at a risk of financial losses.
We will not sell or rent any of your personal information to third parties for their marketing purposes.
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your control panel and clicking the My Account tab.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us via email and your response will be processed within 24 hours